Refund policy

Thank you for shopping with us! We strive to ensure that you are satisfied with your purchase. Please read our policy below regarding returns and refunds.

Returns: We only accept returns under the following conditions:

  • You received a wrong item.
  • You received a damaged item.

To initiate a return, please ensure that the product is in its original condition, as you received it. Contact us at akhirah.eco@gmail.com, and we will assist you in the process.

Order Cancellations: You may cancel your order within 24 hours of placing it, only if it is not shipped already. To do so, please email us at akhirah.eco@gmail.com, and we will review your request.

Refunds: Once we receive your request for a return, we will investigate the matter. Refunds are typically initiated within 72 hours after we confirm the return eligibility. If you have any further questions regarding refunds, please contact us at akhirah.eco@gmail.com.

Thank you for understanding, and for supporting our sustainable mission!